Terms of Service

Last updated: Jun 11, 2026 12:10 AM

Please read this Terms of Service ("Terms", "Terms of Service") carefully before using the Synchronize AI application (the "Application") operated by Synchronize AI, a(n) Corporation formed in Delaware, United States ("us", "we", "our") as this Terms of Service contains important information regarding limitations of our liability. Your access to and use of this Application is conditional upon your acceptance of and compliance with these Terms. These Terms apply to everyone, including but not limited to visitors, users and others, who wish to access and use the Application. For purposes of the following sections: "Customer" means you and, if you use the Application on behalf of an organization, that organization; "Authorized Users" means the individuals authorized by Customer to use the Application; "Service" means the Application together with the Add-In and related services we provide; and "Agreement" means these Terms of Service.

By accessing or using the Application, you agree to be bound by these Terms. If you disagree with any part of the Terms, then you do not have our permission to access or use the Application.

Our offers and pricing

We offer services on this Application.

The price of these services can be found listed on the Application. This price includes all applicable taxes and other fees.

Purchases

When you make a purchase on the Application, you will be using a third party payment processor that will collect your payment information and process your payment. We are not responsible for the collection, use, sharing or security of your billing information by Stripe. The following payment method(s) are accepted by the third party payment processor: Visa, MasterCard.

You hereby represent and warrant that you have the legal right to use the payment method(s) in connection with any purchase and that the information that you supply to us and to the third party payment processor is true, correct and complete.

Cancellation policy

We offer cancellations on purchases made of the services offered on our Application. We offer cancellations only prior to performance of the service. You may cancel your order by contacting us and via the application. You will not be charged a cancellation fee if you cancel your purchase in accordance with the instructions above. We will issue you a refund of the full purchase price that you paid if you cancel your purchase. We reserve the right to cancel your purchase for any reason, at our sole discretion, including but not limited to fraud, inaccuracies, and unavailability of the items or services purchased. We will let you know immediately if we plan on cancelling your purchase. We will issue a partial refund of the purchase price that you paid if we cancel your purchase.

Refund policy

We offer refunds on purchases made of the services offered on our Application. To qualify for a refund, you must submit your request to us anytime after your purchase by contacting us. We offer refunds on any purchases made of the services offered on our Application for any reason.

Advance payments

We may ask you to provide an advance payment on any purchase made of the services offered on our Application. An advance payment is a partial payment of the total purchase price that will help pay for our actual expenses while providing the services. We will issue you a refund of the advance payment that you made if we cancel your purchase. We will issue you a refund of the advance payment that you made if you cancel your purchase.

NO WARRANTY ON PURCHASES

THE ITEMS OR SERVICES DISPLAYED OR SOLD ON THIS APPLICATION ARE PROVIDED "AS IS". NO WARRANTY, EXPRESS OR IMPLIED (INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, OF SATISFACTORY QUALITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE) SHALL APPLY TO ANY ITEMS OR SERVICES DISPLAYED OR SOLD ON THIS APPLICATION, WHETHER ARISING BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE OR OTHERWISE.

Remedies

You agree that the remedy for breach of this Terms of Service as it relates to your purchase shall be to pursue dispute resolution as provided in the "governing law, severability, dispute resolution, venue and class action waiver" section below. This remedy is intended to be your sole and exclusive remedy for any breach of this Terms of Service as it relates to your purchase.

Subscriptions

This Application features products or services that are offered via a subscription model. A subscription model requires regular payments to receive a product or service. The initial term of the subscription is 1 month.

WE DO NOT OFFER THE OPTION TO REVOKE YOUR SUBSCRIPTION SHORTLY AFTER MAKING YOUR PURCHASE.

THERE IS NO MINIMUM PURCHASE REQUIRED TO QUALIFY FOR THE SUBSCRIPTION.

AUTOMATIC RENEWALS OF SUBSCRIPTIONS

WHEN YOU PURCHASE A SUBSCRIPTION ON THE APPLICATION, YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW EVERY MONTHLY AND ANNUALLY. WE WILL AUTOMATICALLY RENEW YOUR SUBSCRIPTION BY USING THE PAYMENT METHOD ON FILE UNTIL YOU CANCEL YOUR SUBSCRIPTION.

YOU MAY CANCEL THE AUTOMATIC RENEWALS OF YOUR SUBSCRIPTION VIA YOUR ACCOUNT ON THE APPLICATION. PLEASE NOTE THAT YOU WILL NO LONGER RECEIVE THE ITEMS OR SERVICES PROVIDED BY THE SUBSCRIPTION ON YOUR CANCELLATION EFFECTIVE DATE.

THE CANCELLATION OF THE AUTOMATIC RENEWAL OF YOUR SUBSCRIPTION WILL BECOME EFFECTIVE IMMEDIATELY.

Accounts

When you create an account on our Application, you guarantee that you are 18 years of age or older and that the information that you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Application.

You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Application or a third party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.We reserve the right to terminate your account anytime at our sole discretion. You can terminate your account by contacting us and/or through the application.

Privacy; Data Protection; Customer Data

Definitions. For purposes of this Agreement:

(a) "Customer Data" means all data, content, and materials, in any form, that are submitted to the Service by or on behalf of Customer or its Authorized Users, or that Synchronize retrieves from a Third-Party Service at Customer's direction, including the content and metadata of email communications, documents, attachments, and contact information, together with all outputs derived from such data that are unique to Customer, including Customer's knowledge graph.

(b) "Usage Data" means technical logs, telemetry, and diagnostic and performance data generated by the operation of the Service, excluding the content of Customer Data.

(c) "De-identified Data" means data that cannot reasonably be used to identify, and is not linked or reasonably linkable to, any natural person or to Customer.

(d) "Data Protection Laws" means all laws applicable to the Processing of Personal Data under this Agreement, including, as applicable, the EU and UK General Data Protection Regulation, the California Consumer Privacy Act as amended, other U.S. state privacy laws, and the Personal Information Protection Act of South Korea. "Personal Data," "Processing," "Controller," and "Processor" have the meanings given in applicable Data Protection Laws.

Privacy Policy. Synchronize's privacy practices are described in the Privacy Policy at https://syncteam.ai/privacy, which is incorporated into this Agreement by reference. The Privacy Policy describes Synchronize's practices and does not expand Customer's obligations or reduce Synchronize's obligations under this Privacy; Data Protection; Customer Data section or the DPA.

Ownership of Customer Data; License. As between the parties, Customer owns and retains all right, title, and interest in and to Customer Data. Customer grants Synchronize a limited, non-exclusive, non-transferable (except to subcontractors and sub-processors engaged in accordance with this Agreement and the DPA), worldwide, royalty-free license during the subscription term to host, copy, transmit, process, analyze, and display Customer Data solely (a) to provide, secure, and support the Service in accordance with this Agreement, (b) to comply with applicable law, and (c) as otherwise instructed or approved by Customer in writing. Synchronize acquires no other right in Customer Data. Nothing in any other provision of this Agreement, including any provision addressing Synchronize's intellectual property, transfers ownership of Customer Data to Synchronize or grants Synchronize rights in Customer Data beyond the license in this provision.

Roles of the Parties; Data Processing Agreement. With respect to Personal Data contained in Customer Data, Customer is the Controller (or, where Customer is itself a Processor, Synchronize is a sub-processor) and Synchronize is the Processor, Processing Personal Data on Customer's documented instructions. The parties shall comply with the Data Processing Agreement at syncteam.ai/dpa (the "DPA"), which is incorporated into this Agreement and applies to all Processing of Personal Data subject to Data Protection Laws. If this Agreement conflicts with the DPA with respect to the Processing of Personal Data, the DPA controls. With respect to Usage Data and account, billing, and contact information of Customer's personnel, Synchronize is an independent Controller and shall Process such data in accordance with the Privacy Policy and Data Protection Laws.

Usage Data; De-identified Data. Synchronize may Process Usage Data to operate, secure, maintain, and improve the Service. Synchronize may create De-identified Data from Customer Data or Usage Data and may use De-identified Data for its lawful business purposes, including analytics, benchmarking, and Service improvement; except that Synchronize shall not (a) attempt to re-identify De-identified Data, (b) disclose De-identified Data in any manner that identifies Customer or any natural person, or (c) use Customer Data or De-identified Data to train generalized artificial intelligence models, as further provided in the "No Training" provision below.

Security; Incident Notification. Synchronize shall implement and maintain administrative, technical, and physical safeguards designed to protect the security, confidentiality, and integrity of Customer Data, including encryption of Customer Data in transit and at rest, as further described in the DPA. Synchronize shall notify Customer without undue delay, and within any period required by Data Protection Laws or the DPA, after becoming aware of a breach of security leading to the accidental or unlawful destruction, loss, alteration, or unauthorized disclosure of or access to Customer Data.

Customer Obligations. Customer represents, warrants, and covenants that:

(a) Customer has provided all notices to, and obtained all consents, permissions, and authorizations from, its Authorized Users and all other individuals whose Personal Data is contained in Customer Data, including employees of Customer and external correspondents, contacts, and customers of Customer, in each case as required under Data Protection Laws and any applicable communications, surveillance, or employment laws, for the Processing described in this Agreement, the Privacy Policy, and the DPA;

(b) Customer is solely responsible for configuring workspace visibility, administrator and manager access, and activity logging features of the Service, and for informing Authorized Users that communications processed through the Service are accessible within Customer's organization in accordance with Customer's configuration;

(c) Customer's instructions to Synchronize regarding the Processing of Personal Data comply with Data Protection Laws; and

(d) Customer shall not submit to the Service, and shall not instruct Synchronize to Process, (i) protected health information subject to HIPAA, (ii) cardholder data subject to PCI DSS other than as required to pay fees due under this Agreement, (iii) Personal Data of children under the age of 13 or the equivalent age of consent under applicable law, or (iv) any data that Customer is prohibited by law or by contract from disclosing to Synchronize.

Data Export; Deletion. During the subscription term, Customer may export Customer Data using the Service's export functionality. Following termination or expiration of the subscription, Synchronize shall make Customer Data available for export for thirty (30) days, after which Synchronize shall delete Customer Data from live systems and shall purge Customer Data from backup systems within ninety (90) days, in each case except to the extent retention is required by applicable law. Deletion obligations and methods, including anonymization options, are further described in the DPA.

Prohibited uses

You agree that you will use this Application in accordance with all applicable laws, rules, regulations and these Terms at all times. The following is a non-exhaustive list of prohibited uses of this Application. You agree that you will not perform any of the following prohibited uses:

  1. Impersonating or attempting to impersonate Synchronize AI or its employees, representatives, subsidiaries or divisions;
  2. Misrepresenting your identity or affiliation with any person or entity;
  3. Sending or attempting to send any advertising or promotional material, including but not limited to spam, junk mail, chain mail or any similar material;
  4. Engaging in any conduct that restricts or inhibits any person's use or enjoyment of the Application, or which, as determined in our sole discretion, may harm us or the users of this Application or expose us or other users to liability;
  5. Using the Application in any manner that could disable, overburden, damage or impair the Application or interfere with another party's use of the Application;
  6. Using any robot, spider or other similar automatic technology, process or means to access or use the Application for any purpose, including monitoring or copying any of the material on this Application;
  7. Using any manual process or means to monitor or copy any of the material on this Application or for any other unauthorized purpose;
  8. Using any device, software, means or routine that interferes with the proper working of the Application, including but not limited to viruses, trojan horses, worms, logic bombs or other such materials;
  9. Attempting to gain unauthorized access to, interfering with, damaging or disrupting any parts of the Application, the server(s) on which the Application is stored, or any server, computer or database connected to the Application;
  10. Attempting to attack or attacking the Application via a denial-of-service attack or a distributed denial-of-service attack;
  11. Otherwise attempting to interfere with the proper working of the Application;
  12. Using the Application in any way that violates any applicable federal, state or local laws, rules or regulations.

NO WARRANTY ON APPLICATION

THIS APPLICATION IS PROVIDED "AS IS". NO WARRANTY, EXPRESS OR IMPLIED (INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, OF SATISFACTORY QUALITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE) SHALL APPLY TO THIS APPLICATION, WHETHER ARISING BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE OR OTHERWISE.

Third-Party Services

"Third-Party Services" means software, platforms, applications, and data services that are provided by a party other than Synchronize AI Inc. ("Synchronize") and that Customer elects to integrate or connect with the Service, including Microsoft Outlook, Microsoft 365, Slack, Notion, HubSpot, and calendar services.

Authorization. By enabling an integration with a Third-Party Service, Customer (a) authorizes Synchronize to access, retrieve, transmit, and process Customer Data held in that Third-Party Service, solely to the extent necessary to provide the Service, and (b) represents that Customer's enablement of the integration, and Synchronize's access pursuant to it, do not violate Customer's agreement with the Third-Party Service provider. Synchronize's access is limited to the data categories and permission scopes disclosed at the time the integration is enabled and described in the Privacy Policy.

Independent Terms. Each Third-Party Service is governed by a separate agreement between Customer and the applicable provider. Synchronize is not a party to that agreement. Customer is solely responsible for procuring and maintaining all rights, licenses, and seats required for Customer's use of each Third-Party Service.

No Responsibility for Third-Party Services. Synchronize does not control any Third-Party Service and makes no representation or warranty as to the availability, security, accuracy, legality, or performance of any Third-Party Service. Synchronize is not liable for any loss, corruption, or unavailability of Customer Data to the extent caused by a Third-Party Service, or for any act or omission of a Third-Party Service provider, including any suspension or revocation of Synchronize's or Customer's access, or any modification of the provider's interfaces, permission models, or data access policies.

Changes to Supported Integrations. Synchronize may add, modify, or discontinue support for any Third-Party Service upon commercially reasonable notice where practicable. If a Third-Party Service provider restricts or terminates Synchronize's access, the resulting loss of dependent functionality is not a breach of this Agreement; except that, if the lost functionality is material to the Service as a whole and is not restored or reasonably replaced within thirty (30) days, Customer may terminate the affected subscription and receive a pro rata refund of prepaid, unused fees as Customer's exclusive remedy.

Availability, errors and inaccuracies

We assume no liability for the availability, errors or inaccuracies of the information, products or services provided on this Application. We may experience delays in updating information on this Application and in our advertising on other websites. The information, products and services found on the Application may contain errors or inaccuracies or may not be complete or current. Products or services may be incorrectly priced or unavailable. We expressly reserve the right to correct any pricing errors on our Application. The inclusion or offering of any product or service on this Application does not constitute an endorsement or recommendation of such product or service by us.

DAMAGES AND LIMITATION OF LIABILITY

IN NO EVENT SHALL SYNCHRONIZE AI BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF, RELATING TO OR IN ANY WAY CONNECTED WITH YOUR ACCESS TO, DISPLAY OF OR USE OF THIS APPLICATION OR WITH THE DELAY OR INABILITY TO ACCESS, DISPLAY OR USE THIS APPLICATION, INCLUDING BUT NOT LIMITED TO YOUR RELIANCE UPON OPINIONS OR INFORMATION APPEARING ON THIS APPLICATION; ANY COMPUTER VIRUSES, INFORMATION, SOFTWARE, LINKED WEBSITES OPERATED BY THIRD PARTIES, PRODUCTS OR SERVICES OBTAINED THROUGH THIS APPLICATION, WHETHER BASED ON A THEORY OF NEGLIGENCE, CONTRACT, TORT, STRICT LIABILITY, CONSUMER PROTECTION STATUTES OR OTHERWISE, EVEN IF SYNCHRONIZE AI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

THE AGGREGATE LIABILITY OF SYNCHRONIZE AI ARISING OUT OF OR RELATING TO THIS APPLICATION, WHETHER ARISING OUT OF OR RELATED TO BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE SHALL BE LIMITED TO THE AMOUNT OF FEES ACTUALLY RECEIVED BY SYNCHRONIZE AI FROM YOU.

THIS LIMITATION OF LIABILITY REFLECTS THE ALLOCATION OF RISK BETWEEN YOU AND US. THE LIMITATIONS SPECIFIED IN THIS SECTION WILL SURVIVE AND APPLY EVEN IF ANY LIMITED REMEDY SPECIFIED IN THESE TERMS OF USE IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. THE LIMITATIONS OF LIABILITY PROVIDED IN THESE TERMS OF USE INURE TO THE BENEFIT OF SYNCHRONIZE AI .

IF, DESPITE THE LIMITATION ABOVE, SYNCHRONIZE AI IS FOUND LIABLE FOR ANY LOSS OR DAMAGE WHICH ARISES OUT OF OR IN ANY WAY CONNECTED WITH ANY OF THE OCCURRENCES DESCRIBED ABOVE, THEN THE LIABILITY OF SYNCHRONIZE AI WILL IN NO EVENT EXCEED THE SERVICE FEES YOU PAID TO SYNCHRONIZE AI IN CONNECTION WITH SUCH TRANSACTION(S) ON THIS APPLICATION.

Microsoft Add-In; Marketplace Terms

The Service includes an add-in for Microsoft Outlook (the "Add-In") distributed through Microsoft AppSource or another Microsoft commercial marketplace (the "Marketplace"). Customer's acquisition of the Add-In through the Marketplace may be subject to Marketplace terms presented by Microsoft at the point of acquisition (the "Marketplace Terms"). If the Marketplace Terms conflict with this Agreement with respect to acquisition mechanics, billing through the Marketplace, or Marketplace operation, the Marketplace Terms control as to those subjects only; in all other respects, this Agreement controls.

Permissions and Data Access. The Add-In operates through the Microsoft Graph API and requires the permission scopes presented to Customer or its administrator at the time of consent, which include access to email messages and associated metadata in Customer's Microsoft 365 tenant. The Add-In processes data only upon user activation of the Add-In panel and as described in the Privacy Policy. Customer's Microsoft 365 administrator controls tenant-level consent and may revoke the Add-In's permissions at any time through Microsoft's administrative tools; revocation will disable dependent functionality.

Microsoft's Role. Microsoft Corporation is not a party to this Agreement, makes no warranty, express or implied, with respect to the Service, and has no obligation or liability to Customer under this Agreement. Synchronize is solely responsible for the Service, including support obligations. Nothing in this Agreement creates any partnership with, agency for, or endorsement by Microsoft.

Platform Dependence. The Add-In depends on Microsoft platforms, interfaces, and certification programs that Microsoft may modify, restrict, or discontinue. The provision above titled "Changes to Supported Integrations" applies to any such Microsoft platform change as if Microsoft were a Third-Party Service provider.

Links to third party websites

This Application may contain hyperlinks to websites operated by third parties and not by us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. Further, it is your responsibility to take precautions to ensure that whatever links you click on or software that you download, whether from this Application or other websites or applications, is free of such items as viruses, worms, trojan horses, defects and other items of a destructive nature. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Intellectual property and DMCA notice and procedure for intellectual property infringement claims

All contents of this Application are © 2026 Synchronize AI or third parties. All rights reserved. Unless specified otherwise, this Application and all content and other materials on this Application including but not limited to all logos, designs, text, graphics, pictures, information, data, software, sound files and arrangement thereof (collectively, "Content") are the proprietary property of Synchronize AI and are either registered trademarks, trademarks or otherwise protected intellectual property of Synchronize AI or third parties in the United States and/or other countries.

If you are aware of a potential infringement of our intellectual property, please contact Privacy officer at [email protected].

We respect the intellectual property rights of others. It is our policy to respond to any claim that Content posted on the Application infringes on the copyright, trademark or other intellectual property rights of any person or entity.

If you believe in good faith that the Content infringes on your intellectual property rights, you or your agent may send us a written notice of such infringement titled "Infringement of Intellectual Property Rights - DMCA." Your notice to us must include the following information:

  1. An electronic or physical signature of the person authorized to act on behalf of the owner of the intellectual property right's interest;
  2. A description of the work that you claim has been infringed, including the URL (i.e., web page address) of the location where the work exists or a copy of the work;
  3. Your name, email, address and telephone number; and
  4. A statement by you that you have a good faith belief that the disputed use is not authorized by the owner of the work, its agent or the law.

Please note that we will not process your complaint if it is not properly filled out or is incomplete. You may be held accountable for damages, including but not limited to costs and attorneys' fees for any misrepresentation or bad faith claims regarding the infringement of your intellectual property rights by the Content on this Application.

You may submit your claim to us by contacting us at:

Synchronize AI
Privacy officer
[email protected]
28 Geary Street Suite 650
San Francisco, CA 94108
United States

Artificial Intelligence Features

"AI Features" means the features of the Service that use machine learning models, including large language models, to Process Customer Data. "Outputs" means the summaries, insights, relationship intelligence, scores, knowledge graph entries, and other content generated by the AI Features for Customer.

Scope of AI Processing. Customer acknowledges that the AI Features analyze Customer Data, including the content of email communications between Customer's organization and its external contacts and customers, and generate Outputs that may include inferences about individuals and business relationships. The AI Features are operated using third-party foundation models hosted on infrastructure described in the Privacy Policy and the DPA. The AI Features Process Customer Data within the data residency region applicable to Customer's account, except as expressly consented to by Customer.

No Training. Synchronize shall not use Customer Data or Outputs to train, fine-tune, or otherwise improve any generalized artificial intelligence or machine learning model, whether Synchronize's or a third party's. Synchronize shall impose contractual obligations on each sub-processor that provides AI infrastructure or models prohibiting that sub-processor from using Customer Data for model training or for any purpose other than providing services to Synchronize, and prohibiting retention of Customer Data beyond the period necessary to provide those services.

Ownership of Outputs. As between the parties, Outputs constitute Customer Data and are owned by Customer in accordance with the "Ownership of Customer Data; License" provision above. Customer acknowledges that, due to the nature of machine learning, the AI Features may generate the same or similar outputs for other customers from those customers' own data, and nothing in this Agreement restricts Synchronize from doing so.

Disclaimers. AI FEATURES AND OUTPUTS ARE GENERATED BY PROBABILISTIC SYSTEMS AND MAY BE INACCURATE, INCOMPLETE, OR MISLEADING, AND MAY INCLUDE STATEMENTS ABOUT INDIVIDUALS OR BUSINESS RELATIONSHIPS THAT ARE INCORRECT. OUTPUTS ARE PROVIDED "AS IS" FOR CUSTOMER'S INTERNAL INFORMATIONAL PURPOSES ONLY. SYNCHRONIZE MAKES NO REPRESENTATION OR WARRANTY AS TO THE ACCURACY, COMPLETENESS, RELIABILITY, OR FITNESS FOR ANY PARTICULAR PURPOSE OF ANY OUTPUT. OUTPUTS DO NOT CONSTITUTE LEGAL, FINANCIAL, ACCOUNTING, MEDICAL, OR OTHER PROFESSIONAL ADVICE.

Human Oversight; Restricted Uses. Customer shall ensure meaningful human review of Outputs before relying on them and shall not use the Service or any Output:

(a) as the sole or determinative basis for any decision that produces legal or similarly significant effects concerning a natural person, including decisions concerning employment, compensation, discipline, credit, insurance, housing, education, or essential services;

(b) to evaluate, monitor, or discipline individual employees in any manner that violates applicable employment, labor, works council, or privacy laws;

(c) for any healthcare use case or to Process protected health information; or

(d) in violation of any applicable law governing artificial intelligence, automated decision-making, or profiling.

Synchronize may suspend Customer's access to the AI Features upon written notice if Synchronize reasonably determines that Customer's use violates this provision, and shall restore access promptly after the violation is cured.

Regulatory Changes. If a change in law or regulatory guidance applicable to artificial intelligence requires modification of the AI Features, Synchronize may modify the AI Features to the extent necessary to comply, and such modification is not a breach of this Agreement; except that, if the modification materially degrades the Service as a whole, the termination and refund rights in the "Changes to Supported Integrations" provision above apply.

Governing law, severability, dispute resolution, venue and class action waiver

These Terms shall be governed and construed in accordance with the laws of the state of Delaware, United States, without regard to its conflict of laws provisions. THESE TERMS SHALL NOT BE GOVERNED BY THE UNITED NATIONS CONVENTION ON CONTRACTS FOR THE SALE OF INTERNATIONAL GOODS, THE UNIFORM COMMERCIAL CODE, NOR INCOTERMS.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between you and us regarding our Application, and supersede and replace any prior agreements we might have had with you regarding the Application.

Any controversy or claim arising out of or relating to these Terms including but not limited to the interpretation or breach thereof shall be resolved in a court of competent jurisdiction in Kent County, Delaware.

YOU AND SYNCHRONIZE AI AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION.

Changes to Terms of Service

We reserve the right to make changes to these Terms of Service at any time. We will notify you immediately of making any changes to these Terms of Service by posting the updated terms of service to this application.

Questions

If you have any questions about our Terms of Service, please contact us at [email protected].